–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.This document seeks to address and clarify the small misunderstanding surrounding the GAL (Global Address List) and the OAB (Offline Address Book).Because of this, a new user may not be visible in the address book, or changes to a user’s name, address, etc.The other day I was troubleshooting an issue where users were not able to download the Offline Address Book (OAB).
In case, if I setback these accounts and re-sync then they get current new addresses, however, if a user wants to add they are not updated or synchronized properly.
Kindly suggest me any solution how to solve this Outlook OAB not updating issue?
” Today I just notice that my newly added contacts are not displayed up, even contacts images are not properly displayed, I believe my Outlook OAB not updating properly please suggest me, any solution to fix it? A user can follow the below steps to Update Offline Address Book files in Exchange Server.
OABs are used for address book queries by Outlook clients that are configured in cached Exchange mode.
OABs are the only option for Outlook clients that are disconnected from the Exchange server, but they're also queried first by connected Outlook clients as a way to help reduce the workload on Exchange servers.